# I need help 🇬🇧 **URL:** https://forum.moneyonchain.com/c/i-need-help-english/9.md [Latest](https://forum.moneyonchain.com/latest.md) · [Categories](https://forum.moneyonchain.com/categories.md) --- ## [About the I need help 🇬🇧 category](https://forum.moneyonchain.com/t/about-the-i-need-help-category/16)
**Author:** [@leonardo.hancevich](https://forum.moneyonchain.com/u/leonardo.hancevich)\ **Replies:** 0
This is the place to ask for help about Money On Chain, tokens, protocol, etc. --- ## [Problems connecting Nifty to Ledger or Trezor: Troubleshooting](https://forum.moneyonchain.com/t/problems-connecting-nifty-to-ledger-or-trezor-troubleshooting/192)
**Author:** [@Manu](https://forum.moneyonchain.com/u/Manu)\ **Replies:** 2\ **Last updated:** [October 6, 2025, 7:37pm UTC](https://forum.moneyonchain.com/t/problems-connecting-nifty-to-ledger-or-trezor-troubleshooting/192 "2025-10-06T19:37:57Z")
Sometimes there are difficulties in operating the protocol by accessing it from Ledger or Trezor connected to Nifty Wallet. Especially the first few times. Here is an example of how Nifty looks after executing a transac… --- ## [Does Nifty Wallet reject your transactions using Ledger? Read this!](https://forum.moneyonchain.com/t/does-nifty-wallet-reject-your-transactions-using-ledger-read-this/114)
**Author:** [@leonardo.hancevich](https://forum.moneyonchain.com/u/leonardo.hancevich)\ **Replies:** 2\ **Last updated:** [October 6, 2025, 7:36pm UTC](https://forum.moneyonchain.com/t/does-nifty-wallet-reject-your-transactions-using-ledger-read-this/114 "2025-10-06T19:36:42Z")
You need to be sure to enable Contract Data: --- ## [I’m being blocked from my account](https://forum.moneyonchain.com/t/i-m-being-blocked-from-my-account/409)
**Author:** [@pj\_mill3r](https://forum.moneyonchain.com/u/pj_mill3r)\ **Replies:** 0\ **Last updated:** [December 7, 2024, 3:32pm UTC](https://forum.moneyonchain.com/t/i-m-being-blocked-from-my-account/409 "2024-12-07T15:32:03Z")
Every time I try to open the Dapp, I get a … “Sorry, you have been blocked You are unable to access moneyonchain.com” …message from Cloudflare. After moving over 30K onto the protocol, now I’m blocked on my iPad, my … --- ## [Blocked on all devises](https://forum.moneyonchain.com/t/blocked-on-all-devises/408)
**Author:** [@pj\_mill3r](https://forum.moneyonchain.com/u/pj_mill3r)\ **Replies:** 0\ **Last updated:** [December 5, 2024, 12:37am UTC](https://forum.moneyonchain.com/t/blocked-on-all-devises/408 "2024-12-05T00:37:30Z")
I hadn’t intended on creating a user name, password combination but can’t seem to connect with my Ledger or MetaMask. --- ## [How to redeem RBTC from BPRO?](https://forum.moneyonchain.com/t/how-to-redeem-rbtc-from-bpro/365)
**Author:** [@Marques1](https://forum.moneyonchain.com/u/Marques1)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 1:11pm UTC](https://forum.moneyonchain.com/t/how-to-redeem-rbtc-from-bpro/365 "2023-09-05T13:11:28Z")
It says " Not enough user balance! Please exchange a lower amount or review customize price variation tolerance section" Whats need to be done? anyone can help, please? --- ## [What are the addresses of the MOC tokens to add them in a wallet like Metamask, as custom tokens?](https://forum.moneyonchain.com/t/what-are-the-addresses-of-the-moc-tokens-to-add-them-in-a-wallet-like-metamask-as-custom-tokens/94)
**Author:** [@Manu](https://forum.moneyonchain.com/u/Manu)\ **Replies:** 2\ **Last updated:** [August 26, 2021, 5:29pm UTC](https://forum.moneyonchain.com/t/what-are-the-addresses-of-the-moc-tokens-to-add-them-in-a-wallet-like-metamask-as-custom-tokens/94 "2021-08-26T17:29:59Z")
Mainnet: DOC: 0xe700691da7b9851f2f35f8b8182c69c53ccad9db BPRO: 0x440cd83c160de5c96ddb20246815ea44c7abbca8 RDOC: 0x2d919f19d4892381d58edebeca66d5642cef1a1f RIFPRO: 0xf4d27c56595ed59b66cc7f03cff5193e4bd74a61 MoC: 0x9a… --- ## [How low should bitcoin go before the BPro is liquidated?](https://forum.moneyonchain.com/t/how-low-should-bitcoin-go-before-the-bpro-is-liquidated/73)
**Author:** [@Manu](https://forum.moneyonchain.com/u/Manu)\ **Replies:** 0\ **Last updated:** [October 16, 2020, 1:01am UTC](https://forum.moneyonchain.com/t/how-low-should-bitcoin-go-before-the-bpro-is-liquidated/73 "2020-10-16T01:01:44Z")
Currently, faced with a sudden drop in the price of bitcoin that leaves the DOCs undercollateralized, the protocol is blocked until the price rises again or the MoC holders decide to liquidate the protocol. It is not po… --- ## [How to exchange DoC for MoC using a buy limit order in the TEX?](https://forum.moneyonchain.com/t/how-to-exchange-doc-for-moc-using-a-buy-limit-order-in-the-tex/197)
**Author:** [@Manu](https://forum.moneyonchain.com/u/Manu)\ **Replies:** 0\ **Last updated:** [May 1, 2021, 4:17pm UTC](https://forum.moneyonchain.com/t/how-to-exchange-doc-for-moc-using-a-buy-limit-order-in-the-tex/197 "2021-05-01T16:17:26Z")
I assume that you already have DoC and some rBTC to pay the gas fee in the wallet to be able to make the exchange. TEX In the TEX select the pair MoC/DoC. Last Price Here you can see that on last tick the price … --- ## [Staking MOC - set up on liquality wallet](https://forum.moneyonchain.com/t/staking-moc-set-up-on-liquality-wallet/196)
**Author:** [@stevosan](https://forum.moneyonchain.com/u/stevosan)\ **Replies:** 1\ **Last updated:** [April 29, 2021, 11:52pm UTC](https://forum.moneyonchain.com/t/staking-moc-set-up-on-liquality-wallet/196 "2021-04-29T23:52:03Z")
Hi I am following this link to stake MOC https://wiki.moneyonchain.com/going-deeper/staking-moc-tokens#staking First step is to set it up in my liquality wallet to host MOC tokens I see in the blog link the addresses… --- ## [Where best to store BPro tokens for long term HODL](https://forum.moneyonchain.com/t/where-best-to-store-bpro-tokens-for-long-term-hodl/180)
**Author:** [@stevosan](https://forum.moneyonchain.com/u/stevosan)\ **Replies:** 0\ **Last updated:** [March 9, 2021, 12:18pm UTC](https://forum.moneyonchain.com/t/where-best-to-store-bpro-tokens-for-long-term-hodl/180 "2021-03-09T12:18:15Z")
Hi Whats the best advice people have for long term secure storage of BPro? From the website: Can I store my DOC/BPro/MOC in my TREZOR or Ledger wallet? Yes, you just have to connect your hardware wallet to Metamask o… --- ## [No liquidity on Liquality Wallet?](https://forum.moneyonchain.com/t/no-liquidity-on-liquality-wallet/177)
**Author:** [@stevosan](https://forum.moneyonchain.com/u/stevosan)\ **Replies:** 1\ **Last updated:** [March 9, 2021, 10:52am UTC](https://forum.moneyonchain.com/t/no-liquidity-on-liquality-wallet/177 "2021-03-09T10:52:07Z")
Hi Was going to swop some BTC for rBTC on my liquality wallet it say: No liquidity. Request liquidity for tokens via Telegram? Any idea what this is about? thanks --- ## [What leverage do Bpro token holders get?](https://forum.moneyonchain.com/t/what-leverage-do-bpro-token-holders-get/54)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 3\ **Last updated:** [February 26, 2021, 11:40am UTC](https://forum.moneyonchain.com/t/what-leverage-do-bpro-token-holders-get/54 "2021-02-26T11:40:12Z")
The leverage can not be determined beforehand, because it depends on several factors like DOC, BTCX, BPRO demand and the price of Bitcoin. In the following chart you can observe the historical leverage of BPRO (usually … --- ## [Is the RSK network decentralized?](https://forum.moneyonchain.com/t/is-the-rsk-network-decentralized/155)
**Author:** [@maxcrowar](https://forum.moneyonchain.com/u/maxcrowar)\ **Replies:** 1\ **Last updated:** [February 12, 2021, 3:25pm UTC](https://forum.moneyonchain.com/t/is-the-rsk-network-decentralized/155 "2021-02-12T15:25:27Z")
It is usually a question that pops up whenever someone first dig into RSK and Money on Chain This post based on Diego Gutierrez Zaldivar interviews answers it What do you think? --- ## [Can I receive MOC tokens even if my Bpros are in a smart contract or in the TEX?](https://forum.moneyonchain.com/t/can-i-receive-moc-tokens-even-if-my-bpros-are-in-a-smart-contract-or-in-the-tex/152)
**Author:** [@Jesus](https://forum.moneyonchain.com/u/Jesus)\ **Replies:** 0\ **Last updated:** [January 19, 2021, 6:37pm UTC](https://forum.moneyonchain.com/t/can-i-receive-moc-tokens-even-if-my-bpros-are-in-a-smart-contract-or-in-the-tex/152 "2021-01-19T18:37:33Z")
Short answer: No Long answer: For the time being, it is not possible to allocate MOC tokens to users having their BPros deposited in smart contracts such as Sovryn, RSKSwap, and/or TEX. This is because of how difficult … --- ## [What makes BTCX leverage to change?](https://forum.moneyonchain.com/t/what-makes-btcx-leverage-to-change/146)
**Author:** [@Jesus](https://forum.moneyonchain.com/u/Jesus)\ **Replies:** 0\ **Last updated:** [January 7, 2021, 8:33pm UTC](https://forum.moneyonchain.com/t/what-makes-btcx-leverage-to-change/146 "2021-01-07T20:33:02Z")
Howdy guys! So, a lot of you might have this question rolling around your head, and I’d like to address it today. The answer is simple: Bitcoin’s price When a settlement takes place in the app, the BTCX leverage resets… --- ## [Fees and Rewards](https://forum.moneyonchain.com/t/fees-and-rewards/100)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 0\ **Last updated:** [October 28, 2020, 6:43pm UTC](https://forum.moneyonchain.com/t/fees-and-rewards/100 "2020-10-28T18:43:36Z")
BPro 20% of fees that users pay to issue DoC, Bitpro and BTCx are transferred to BPro, increasing the value of the token. 100% of the interest paid by BTCx goes to the BPro, increasing the value of the token. 100% of t… --- ## [What is BTC2X settlement period? And how long is that period?](https://forum.moneyonchain.com/t/what-is-btc2x-settlement-period-and-how-long-is-that-period/55)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 0\ **Last updated:** [October 7, 2020, 11:27pm UTC](https://forum.moneyonchain.com/t/what-is-btc2x-settlement-period-and-how-long-is-that-period/55 "2020-10-07T23:27:18Z")
BTC2X are positions in a decentralized derivatives exchange (DEX). Traders looking for leverage during the RBTC price rise can use the BTC2X which are positions leveraged in the RBTC price. These positions work as a futu… --- ## [Can I redeem BPRO whenever I want or I have to wait until the settlement?](https://forum.moneyonchain.com/t/can-i-redeem-bpro-whenever-i-want-or-i-have-to-wait-until-the-settlement/56)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 0\ **Last updated:** [October 7, 2020, 11:31pm UTC](https://forum.moneyonchain.com/t/can-i-redeem-bpro-whenever-i-want-or-i-have-to-wait-until-the-settlement/56 "2020-10-07T23:31:31Z")
You can redeem BPRO every day against the contract while the Global coverage is above the Target coverage. You can see information about Global Coverage, Target Coverage, BPRO Leverage, Settlement Period and more in the… --- ## [FREE Redemption Rate: Shouldn't it be FEE instead of FREE?](https://forum.moneyonchain.com/t/free-redemption-rate-shouldnt-it-be-fee-instead-of-free/57)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 2\ **Last updated:** [October 11, 2020, 1:49pm UTC](https://forum.moneyonchain.com/t/free-redemption-rate-shouldnt-it-be-fee-instead-of-free/57 "2020-10-11T13:49:42Z")
Redeeming DOC before the settlement is charged with a fee, you can queue your redeem for next settlement to avoid that. It is “free” because what is redeemed are the “FREE DOCs”. You can check this rate when you exchang… --- ## [Has BPRO any maintenance cost for hodlers?](https://forum.moneyonchain.com/t/has-bpro-any-maintenance-cost-for-hodlers/51)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 0\ **Last updated:** [October 7, 2020, 10:31pm UTC](https://forum.moneyonchain.com/t/has-bpro-any-maintenance-cost-for-hodlers/51 "2020-10-07T22:31:13Z")
BPRO is a token, so when you buy it, you just pay the platform fee (0.1%). You can hodl it for the time you want, there’s not additional maintenance cost. --- ## [How does MoC calculates BTC and RIF prices?](https://forum.moneyonchain.com/t/how-does-moc-calculates-btc-and-rif-prices/53)
**Author:** [@MoneyOnChain](https://forum.moneyonchain.com/u/MoneyOnChain)\ **Replies:** 0\ **Last updated:** [October 7, 2020, 10:43pm UTC](https://forum.moneyonchain.com/t/how-does-moc-calculates-btc-and-rif-prices/53 "2020-10-07T22:43:34Z")
It does this through a weighted median (not mean). In the case of BTC, it takes it from the following sites with the weighting shown: “bitstamp”, “ponderation”: 0.1917841725 “bitfinex”, “ponderation”: 0.1867488738 “k…